Terms and Conditions

Ownership and Agreement:

www.zimayaperfumes.com is owned and operated by Afnan Perfumes LLC. By using this site and engaging with our services, you agree to be bound by these Terms of Service, including any additional policies linked herein. These terms apply to all users, including browsers, customers, and content contributors.

Online Store Terms:

By agreeing to these Terms of Service, you confirm that you are the age of majority in your country of residence. You must not use our products for any illegal activities nor violate any laws in your jurisdiction.

 General Conditions:

We reserve the right to refuse service at any time. Your content may be transferred unencrypted and may undergo changes to adapt to technical networks or devices, except for credit card information which is always encrypted.

Product and Service Specifics:

Our online product offerings and promotions are exclusive to our website and are not applicable in physical stores unless stated otherwise. We strive to display accurate product colors and images, but cannot guarantee that your device’s display will accurately reflect these. 

Modifications and Pricing:

We reserve the right to modify or discontinue services without notice and may change product prices at any time. Prices listed are exclusive of shipping and additional charges.

Accuracy of Information:

We are not responsible for inaccuracies in product details that arise due to the color settings of your monitor. We reserve the right to update or correct information and to change or update prices without prior notice.

 Billing and Account Information:

We reserve the right to refuse any order. You agree to provide current and accurate purchase information for all transactions made at our store. We may contact you using the information provided to confirm or cancel an order.

Third-Party Links:

Our site may contain links to third-party websites that are not affiliated with us. We are not responsible for the content or accuracy of these sites. 

 User Comments and Feedback:

Any comments posted by users are their responsibility, and they should not violate any laws or rights. Comments should not contain harmful content and should not mislead as to their origin.

 Personal Information:

The submission of personal information through our store is governed by our Privacy Policy.

Cancellation and Returns:

Please refer to our Return Policy for details on product returns and cancellations.

Errors and Omissions:

We reserve the right to correct errors and inaccuracies and to cancel orders if the information on our service is inaccurate, including after an order has been submitted.

 Governing Law:

These Terms of Service are governed by the laws of the United Arab Emirates.

Changes to Terms of Service:

We may update these terms at any time, and the current version will be posted on our website. It is your responsibility to review these terms periodically. Continued use of the website after changes constitutes acceptance of the new terms.

Payment Policies:

We accept Visa and MasterCard debit and credit cards in AED. Minors under the age of 18 are not permitted to register or transact on this website. Users must maintain confidentiality of their account and retain transaction records. 

Contact Information:

For any concerns or questions regarding these terms, please contact us at onlineshop@zimayaperfumes.com

Your engagement and compliance with these terms ensure a better service experience and legal adherence on our website.

Estimated Delivery Timeline:

Zimaya processes and delivers all orders within 3-4 working days, excluding Sundays and public holidays.

 Order Tracking:

Once your order is dispatched, you will receive tracking information to monitor its progress.

 Delivery Charges:

Delivery is complimentary for orders exceeding AED 100. For orders under this amount, a nominal fee of AED 15 is applied.

 Delivery Locations:

We exclusively deliver within the United Arab Emirates. International customers may place orders for delivery to addresses within the UAE.

 Product Availability:

Please note that all orders are contingent upon stock availability.

 Payment Options:

Cash on delivery is available throughout the UAE.

 Damaged Goods Policy:

Should you receive an order damaged in transit, contact us without delay at onlineshop@zimayaperfumes.com for immediate assistance.

 Enjoy Your Shopping Experience:

Thank you for choosing Zimaya. We are committed to providing you with an exceptional shopping experience.